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It's getting in the 80,s now so we have to use the real noisy AC unit. Then it won't be possible to stay in it. They said they would have BLUEDOG CALL US. I bought the camper (5th wheel Solitude) out of state (750 miles away) because no dealer near me had what I wanted. My first week out camping I saw the awning peeling away where it attaches to the camper. The nearest dealer to me wouldn't repair it under warranty because I didn't buy it from them.
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Design flaw in awning
The stove overhead vent filter cover fell off in transit onto the glass stove cover. Called the RV dealer we bought it from and asked for help, and they told us we had to drag it 200 miles to there dealership to get it fixed. (BLUEDOG RV PASCO WA) The dealer had it for two months and didn't do anything, then called and said it was done. They didnt even do a proper winterization on it that we paid for. That will be another review on RV service company's later. When we got it home the second time.
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So now I'm sitting in the Florida sun with a new '23 model Grand Design Solitude without an awning. My advice is DO NOT buy a Grand Design RV. This is my 3rd and last Grand Design RV.
Fifth Wheel/Travel Trailer Warranty & Service Guide
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Returning Merchandise by Mail
From day one our top priority has been to create an ownership experience like no other RV manufacturer. Over the last 10 years we have raised the bar in customer service and warranty. MyGDRV will take your ownership experience to a whole new level. Whether you are a first-timer or a veteran camper myGDRV allows you to easily access information about your RV. From repair manuals and maintenance tips, to troubleshooting and owner’s manuals, myGDRV is a one-stop resource for any question or issue you may have.
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Winnebago Industries to Showcase Latest Winnebago, Grand Design and Newmar Innovations at 'America's Largest ....
Posted: Wed, 13 Sep 2023 07:00:00 GMT [source]
Used merchandise cannot be returned unless defective. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise.
Grand Design RV Wins RVDA's DSI Quality Circle Awards - RV Business
Grand Design RV Wins RVDA's DSI Quality Circle Awards.
Posted: Mon, 05 Dec 2022 08:00:00 GMT [source]
Price & Sales Tax
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Restricted items must be returned using ground transportation. All prices are U.S. dollars and are F.O.B. Michigan City, Indiana. Michigan residents add 6% sales tax. All other states and local taxes, if applicable, are the responsibility of the end user. Prices are subject to change without notice.
Our Service & Warranty Team is fully committed to your positive and rewarding ownership experience. Wherever you travel, go with the peace of mind that our dedicated team of dedicated highly trained professionals ready to address any concerns you may have along the way. Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information.
The closest dealer that would do the warranty work was 125 miles away. I left it at their shop for 7 weeks and they were not able to secure a new awning because the part was back ordered. Grand Design customer service was NO help in getting this resolved. It is all up to me to get this issue fixed.
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