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Please contact customer service for a rate quote. Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates. Our dealers will be more than happy to order the part and have it shipped directly to you as well as provide any other assistance you may need. The vehicle info section on the dashboard page serves up convenient information for your rig as well as quick access to your owners manual.
Reflection FW Owner's Manual
Rather contact St. Andrews Products. Our Inside Sales Team is commited to answering any questions you may have.
Barletta Pontoon Boats Extends Popular Customer Service Holiday Hotline for Entire Summer Boating Season - GlobeNewswire
Barletta Pontoon Boats Extends Popular Customer Service Holiday Hotline for Entire Summer Boating Season.
Posted: Thu, 25 May 2023 07:00:00 GMT [source]
Owners Support
Please consult with your dealer for current product information and specifications. Website images may display optional equipment and photographic props. When returning a gift, a Luma Gift Card will be issued to the gift recipient for the amount of the returned merchandise.
GDRV Inside Sales Team
So now I'm sitting in the Florida sun with a new '23 model Grand Design Solitude without an awning. My advice is DO NOT buy a Grand Design RV. This is my 3rd and last Grand Design RV.
He worked with us throughout the process and corrected the issues completely. Stock items may be returned within 14 days, if you are not completely satisfied. However, personalized and custom orders are not returnable. Products and colors may be different than how they appear on this website. Shortage claims must be made within 48 hours of receipt of goods. International shipments are available.
We found trim laying on the floor where it had fallen off during transit. The cabinet veneer was peeling off everywhere. Then we had to stay in it as we were preparing to move our personal property after selling our house. 3 weeks into march and the furnace stopped working. Tried to turn on the stove to bake some chicken tenders, and the pilot light wouldn't start.
Parts, Service & Warranty
It's getting in the 80,s now so we have to use the real noisy AC unit. Then it won't be possible to stay in it. They said they would have BLUEDOG CALL US. I bought the camper (5th wheel Solitude) out of state (750 miles away) because no dealer near me had what I wanted. My first week out camping I saw the awning peeling away where it attaches to the camper. The nearest dealer to me wouldn't repair it under warranty because I didn't buy it from them.
Fifth Wheel
I can't even list all the problems we are having happen right now. There wouldn't be enough space to list them all. The sun roof over the shower is just pulling apart, going to be some water damage there soon.
Returning Gifts
The card can be used for purchases from any Luma store, and online. In compliance with Federal law, for gifts valued at more than $2,000.00, the recipient will receive a check rather than an Luma Gift Card. We want you to be completely happy with your Luma order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active. We have a 2023 Grand Design fifth wheel that needed some replacement parts. Grand Design was helpful, professional, and timely in resolving the issues. Your company was on top of it, and we were impressed.A special shout-out to Owen Bailey who assisted us.
Our Service & Warranty Team is fully committed to your positive and rewarding ownership experience. Wherever you travel, go with the peace of mind that our dedicated team of dedicated highly trained professionals ready to address any concerns you may have along the way. Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information.
Suggested companies are based on people’s browsing tendencies. All orders are shipped via regular service USPS, UPS or FedEx and cannot be delivered to a PO Box. Shipping costs will be added to all orders. We hope you love shopping with Luma. Here are our delivery and returns policies to help make sure we meet your expectations. It goes against our guidelines to offer incentives for reviews.
We also ensure all reviews are published without moderation. Claim your profile to access Trustpilot’s free business tools and connect with customers. You will find your owners manual as well as operation and troubleshooting guides for many of your components and appliances all in one place. In-stock items are generally shipped within 24 hours. For questions related to purchases made from the store (store.granddesignrv.com) please do not call Grand Design Customer Support.
From day one our top priority has been to create an ownership experience like no other RV manufacturer. Over the last 10 years we have raised the bar in customer service and warranty. MyGDRV will take your ownership experience to a whole new level. Whether you are a first-timer or a veteran camper myGDRV allows you to easily access information about your RV. From repair manuals and maintenance tips, to troubleshooting and owner’s manuals, myGDRV is a one-stop resource for any question or issue you may have.
Restricted items must be returned using ground transportation. All prices are U.S. dollars and are F.O.B. Michigan City, Indiana. Michigan residents add 6% sales tax. All other states and local taxes, if applicable, are the responsibility of the end user. Prices are subject to change without notice.
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